Terms and Conditions


Driving Test Cancellations is a trading name of MH Cancellations  LTD. Driving Test Cancellations  finds earlier driving test slots for its customers and customers will be bound by the following terms. These terms and conditions are set out to give our customers the very best experience and overall chance of finding an earlier test.

  • Driving Test Cancellations does not have any affiliation or association with the DVLA. We exist purely to find test cancellations for our clients.
  • By agreeing to give us your driving licence number, you give your permission for us to access your current driving test booking in order to find earlier test dates.
  • Clients must not use any other test cancellation services at the same time as using Driving Test Cancellations. The DVLA caps the number of searches that can take place each hour and therefore we will not be able to find earlier tests. For this same reason, users of our service must not actively search for new test dates themselves as this will affect our ability to search greatly.
  • It is the customers’ responsibility to reply to any SMS/ text messages promptly to ensure the maximum possible chance of changing the test dates.
  • All clients must have a current test booking and cannot take responsibility for failure of service due to this issue. Customers without test bookings are not subject to our money back guarantee.
  • It is the clients’ responsibility to make sure all information is entered correctly when signing up to our service. Customers who provide incorrect data are exempt from our money back guarantee.
  • We cannot take responsibility for any test changes carried out by the DVLA directly.
  • As per our privacy policy, by signing up to our services you are giving us permission to send you new test dates to your mobile phone number.
  • We cannot take responsibility if you book a non-refundable (3 working days between the current date and the test date selected, for example today’s date , 1st, new test date the 3rd, as within three days of current date this would be a non-refundable date and unable to make further changes to that test booking) test through us and then decide to cancel. We can also not take any responsibility for booking non-refundable dates through our ‘autobook’ service.
  • All legal disputes related to card processing are handled under (country of incorporation) Law.
  • If your driving test cancellation we changed was cancelled due to bad weather you are entitled to continue this service. Evidence from DVSA will be required.
  • If the  DVSA has to cancel tests for other reasons, for example, if the examiner is unwell. Evidence will be required and you will be entitled to continue this service.
Refund Policy
  • Once a driving test cancellation has been replied to via SMS, a refund will not be applicable.
  • If any product has been supplied and you wish to be refunded these must be returned in acceptable condition and under the customer own cost. Full refund will not be sent until proof of postage has been confirmed.
  • Users may upgrade their account at any time. Any premium upgrades are not refundable unless we fail to find you a new test within 10 days.
  • No other cancellation company can be used in conjunction of Driving Test Cancellations to find driving test cancellations.
  • Once a driving test cancellation has been completed you will be not be eligible for a refund.
  • All refund request can be sent to [email protected]
Cancellation policy

Cancellations made before a driving test cancellation has been sent are entitled to a refund only if 10 days have lapsed since signing up. Request sent before this time will be required to email [email protected] and a subject to the refund policy.

Cancellation request will not be accepted once a driving test cancellation has been confirmed by the customer.

Cancellations request are to be sent to [email protected]

Return Policy

We accept return of our products within 14 days. All return requests should be made in writing to [email protected]
It is the users responsibility to make sure the product is returned in good condition. We recommend using a tracked service when returning items.
If your product has not yet shipped, you can cancel your purchase within 14 days. Please see our cancellation policy for details.


Questions about the Terms of Service should be sent to us at [email protected]